Privacy Policy

Information Collection

We collect both personal and non-personal information.

Personal Information

Provided voluntarily when you submit forms or contact us:

• Name
  
  
• Email address
  
  
• Phone number
  
  
• Service address
  
  
• Details regarding your HVAC service needs
  
  

Non-Personal Information

Collected automatically through website analytics:

• IP address
  
  
• Browser type
  
  
• Operating system
  
  
• Pages visited
  
  
• Referring site information
  
  

We also collect any information you share when contacting us via phone, text, or email.

Information Use

Information collected may be used to:

• Provide and schedule HVAC services
  
  
• Respond to questions and provide estimates
  
  
• Improve customer service and website experience
  
  
• Process billing and service communication
  
  
• Send appointment reminders, updates, and promotional messages
  
  

We do not sell your information to third parties.

Security

We take steps to protect your personal information. Sensitive data transmitted online is encrypted using industry-standard protocols. You may verify this by looking for “https” or the lock symbol in your browser.

Access to personal information is restricted to authorized employees who need the information to perform essential job duties.

Cookies

Our website may use cookies to:

• Improve user navigation
  
  
• Track website analytics
  
  
• Remember user preferences
  
  

Cookies do not contain personally identifiable information and can be disabled in browser settings.

Sharing of Information

We do not sell or lease your personal information. Information may be shared only when:

• Required by law
  
  
• Necessary to protect the rights, property, or safety of ReliaBee Air, Electric, Plumbing, customers, or others
  
  
• Working with trusted service providers who follow confidentiality guidelines
  
  

Text Messaging Compliance

By providing your phone number, you consent to receive SMS messages including:

• Appointment reminders
  
  
• Service updates
  
  
• Follow-ups
  
  
• Occasional promotional messages
  
  

Opt-Out Anytime: Reply “STOP” to discontinue messages.
Standard carrier rates may apply.

We do not share SMS opt-in data with third parties.

Consent

By using our website or services, you consent to the terms of this Privacy Policy. Updates will be posted on this page.

For questions or concerns:

ReliaBee Air, Electric, Plumbing
14886 Tradesman #116
San Antonio, TX 78249
Phone: 210 944 8776